Technician levels
A system that matches the field.
PM Tech
Preventive maintenance, basic diagnostics, customer interaction.
- PM Tech L1Verified
- PM Tech L2Verified
- PM Tech L3Verified
- PM Tech L4Verified
Service Tech
Independent service, multi-system troubleshooting, repair execution.
- Service Tech L1Verified
- Service Tech L2Verified
- Service Tech L3Verified
- Service Tech L4Verified
Senior Tech
Complex diagnostics, mentorship, escalation point on jobs.
- Senior Tech L1Verified
- Senior Tech L2Verified
- Senior Tech L3Verified
- Senior Tech L4Verified
Specialist
Domain expert. Rack, CO₂, controls, or chiller-level mastery.
- Specialist L1Verified
- Specialist L2Verified
- Specialist L3Verified
- Specialist L4Verified